Reference

Your Account, Your Data, Your Rights

We've built jitu100 link with clear rules about how we handle your account, store your information and process your withdrawals.

Account SecurityData ProtectionPayment VerificationWithdrawal Rights

Explore the Lobby Read FAQ

How We Operate & What Governs Your Play

jitu100 link Service availability depends on jurisdiction. Users are responsible for checking local law before access.

jitu100 link operates where local law permits and respects the regulatory framework that applies to our players. Your account access depends on local law in your jurisdiction. We collect your name, email, phone number and payment details — information you provide when you register. We store

1
this data on secure servers and only share it with our payment processors (DANA, OVO, GoPay, QRIS operators) to complete your deposits and withdrawals. We do not sell your information to third parties. When you deposit via any of our local payment methods, those funds are
2
held separately from our operational accounts. Withdrawals are verified against your account history and identity before they are processed. If you request account closure or data deletion, contact our support team and we will handle your request within the timeframe that local law requires.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR LEGAL TEAM

How to Contact Us About Your Rights

Your questions about how we handle your account, data or payments deserve a direct answer.

Live Chat Open the chat widget in your account lobby during play hours. Our support team answers questions about account rights, data access, and withdrawal disputes in real time. Available daily 08:00–23:00 Jakarta time.

Email Support Send your legal inquiry to our support email address (found in your account settings). Include your username and a clear description of your concern. We respond within 48 hours with next steps and any documents you need.

Account Settings Log into your jitu100 link account, open the Profile section, and select Legal & Privacy. You can request account closure, download your data, or file a payment dispute directly from that menu.

HOW WE PROTECT YOU

Data, Security & Your Control

Transparency about how we handle your information builds the foundation of your trust in us. We encrypt your login credentials and payment details using industry-standard TLS protocols — the same encryption that…

Data Encryption

All data moving between your device and our servers is encrypted with TLS 1.2 or higher. Payment details are tokenized — we never store your full card or account number on our systems.

Account Verification

When you register, we verify your identity and cross-check your phone and email. Two-factor authentication is available and recommended for extra protection of your account.

Data Retention

We keep your account data while you're active, then retain transaction records for the period local law requires. Non-essential data is deleted within 90 days of account closure if no dispute is pending.

Payment Security

Deposits and withdrawals are processed through licensed operators (DANA, OVO, GoPay, QRIS). Each transaction is verified against your account identity before it completes.

Your Right to Access

You can request a full export of your personal data, account history and transaction records at any time through Account Settings. We deliver it within 30 days of your request.

Account Closure

Close your account instantly through the Profile menu, or contact support to do it for you. Once closed, your funds are withdrawn and your data is scheduled for deletion per local law.

Frequently Asked About Your Legal Rights

When you close your jitu100 link account, any funds in your wallet are returned to you via the same payment method you used to deposit. If you deposited via DANA, your withdrawal goes back to DANA. Withdrawals are processed within one to three business days. Contact support if your funds don't arrive within that window.

Yes. Log into your account, go to Profile > Legal & Privacy, and select 'Request My Data'. We'll compile your account details, transaction history, and personal information into a secure file and send it to your registered email within 30 days of your request.

We use TLS 1.2 encryption for all data transfers. Your payment details (card, DANA, OVO, GoPay or QRIS account) are tokenized, meaning we never store your full numbers. Payment processing is handled by the licensed operators themselves, not our servers.

Open your Account Settings, find the Transactions menu, and select the disputed transaction. File a dispute directly from there and include details of your concern. Our support team will investigate within five business days and contact you with a resolution.

We delete your non-essential personal data within 90 days of account closure. Transaction records are kept for the period that local law requires — usually three to seven years — to comply with regulatory obligations. You can request early deletion if no disputes are active.

You are responsible for keeping your login credentials confidential. We recommend enabling two-factor authentication from your Profile settings. If you suspect unauthorized access, contact support immediately and we will secure your account and review the activity.

Your account access depends on local law in your jurisdiction. We follow the regulations that apply to our players and reserve the right to restrict or close accounts if required by law. We will inform you of any legal change that affects your play.

Your Account, Your Data, Your Rights

How to Contact Us About Your Rights

Data, Security & Your Control

Data Encryption

Account Verification

Data Retention

Payment Security

Your Right to Access

Account Closure

Frequently Asked About Your Legal Rights

01 What happens to my money if I close my account?

02 Can I request a copy of all my personal data?

03 How is my payment information protected?

04 What if I have a dispute about a deposit or withdrawal?

05 How long do you keep my account data after I close my account?

06 Am I responsible if someone else accesses my account?

07 What is your policy on account access where local law limits it?

Related Pages